Hospitals face critical challenges in ensuring patient safety, smooth operations, and efficient management of resources. With the involvement of SDB’s professional security services, 20 hospitals partnered with a specialized SDB security force of 300 personnel. The goal was not only to provide safety but also to enhance operational efficiency and optimize patient care outcomes. SDB’s efforts resulted in a 95% overall satisfaction and contract retention rate among the healthcare institutions.
Managing peak-hour crowds was a constant challenge.
Hospitals needed disaster plans to mitigate fire, theft, and emergencies.
Ensuring safety for vulnerable patients and staff was paramount.
Incidents of theft and emergencies often distracted staff from focusing on patient care.
Hospitals faced ambulance access bottlenecks during emergencies.
Poor traffic and parking control led to delays for patients and visitors.
Implemented SDB’s Tailored Healthcare Security Program prioritising the patient safety and operational efficiency while addressing healthcare needs and cost challenges.
Streamlined operations aligning security with medical protocols.
Balanced safety, patient care, and cost.
Ready to handle emergencies swiftly.
Systems to detect and address issues immediately.
Regular training for security staff on healthcare scenarios.
Ensured uninterrupted operations during disruptions.
SDB’s team successfully identified employees involved in the theft of expensive medicines and injections from the pharmacy. With the hospital’s concurrence, the offenders were terminated, and the pilferage incidents were curtailed.
At a renowned child care hospital, which had previously witnessed child abduction attempts, SDB implemented proactive control measures at entry points and wards. These measures significantly minimized such risks.
SDB’s tailored approach demonstrates that aligned security services can lead to better healthcare outcomes, operational efficiency, and long-term success for hospitals.
